PRISANTI, Mega Della.
PENGARUH E-SERVICE QUALITY DAN E-TRUS TERHADAP E-CUSTOMER SATISFACTION SERTA IMPLIKASINYA TERHADAP ECUSTOMER LOYALTY.
JOURNAL OF BUSINESS STUDIES, [S.l.], v. 2, n. 1, p. 19-38, oct. 2016.
ISSN 2443-3837.
Available at: <https://ojs3.binainsancerdas.com/index.php/jbsuta/article/view/783>. Date accessed: 18 apr. 2026.